Effective date: 25 October 2026
Maroom Store operates Maroom Engagement, an internal tool for managing and analyzing interactions with Maroom’s own Facebook Page and Instagram professional account. This policy covers information processed during setup, testing and operation of this tool. The app is currently being configured; the information available depends on the features enabled and the permissions granted by Meta.
Information we process
- Names, usernames and platform identifiers, where made available by Meta.
- Comments, replies, mentions, associated post identifiers and timestamps.
- Messages sent to Maroom, story replies and story mentions, when the relevant messaging features are enabled and authorized.
- Maroom’s post information and available engagement statistics, such as reaction, comment and share totals.
- Authorization tokens used to connect Maroom’s accounts.
We obtain this information through authorized Meta services. Access to aggregate statistics does not necessarily identify the people who liked, shared or saved content. We do not request Facebook or Instagram passwords through this app.
How we use information
We use available interaction records to manage customer communications, understand engagement with Maroom’s content, prepare internal engagement reports and identify recurring supporters. We do not infer unavailable individual activity from aggregate totals. Identifiable information and message content are intended for authorized Maroom personnel, not public display through the app.
Sharing and access
We do not sell personal information. Providers supporting hosting, storage and operation may process information only as needed to deliver those services for us. We may also disclose information when legally required. We limit access to personal information and account credentials to people and providers who need it for these purposes.
Retention
We retain identifiable information only for as long as needed for the purposes described in this policy. We delete it when it is no longer needed, upon a verified deletion request, or when required by Meta or applicable law. Any information that must be retained by law will be limited to that obligation. Statistics retained after deletion must not identify an individual.
Data deletion and other privacy requests
Anyone whose information is processed by Maroom Engagement may request access, correction or deletion by emailing support@maroom.store.
- Use the subject Maroom Engagement Data Request.
- Include your Facebook or Instagram username or profile link and explain whether you want access, correction or deletion.
- We may request limited information to verify that the request concerns your account. Do not send your password or access token.
We will review requests and carry out applicable deletion without undue delay, subject to any legal retention obligation, and reply by email when the request is completed or if further information is needed. Deleting data from Maroom Engagement does not delete the original posts, comments or messages stored by Facebook or Instagram; those are managed through the relevant platform.
Policy updates and contact
We will update this page when our data practices change and revise the effective date. For questions about this policy or your information, contact Maroom Store at support@maroom.store.